In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 2023 - 07:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Scheduled - Bluefin is scheduled to release a software update to the Production SaaSConex environment on Tuesday, 05/30/2023, from 07:00 am to 12:00 pm EST. We do not expect this update to impact service availability. The update is already active in our Certification environment, and we recommend our partners conduct acceptance testing before the Production release date. Should you encounter any issues, please contact our support team for assistance.
Curious about the new SaaSConex features?
1. We've updated the branding to align with Bluefin's design system.
2. The JavaScript SDK now supports IIAS (healthcare) parameters.
3. We've added documentation for healthcare functions.
Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.
Completed -
The scheduled maintenance has been completed.
May 25, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 07:00 EDT
Scheduled -
Bluefin will be releasing a software update to the Production ShieldConex environment on Thursday 05/25/2023 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.
Resolved -
This incident has been resolved.
May 22, 13:09 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 22, 11:23 EDT
Investigating -
We have detected a service interruption on our PayConex platform. Our team of engineers is currently working to restore service as soon as possible. Please check back for further updates. We apologize for the inconvenience and we thank you for your patience.
May 22, 10:42 EDT
Completed -
The scheduled maintenance has been completed.
May 18, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 07:00 EDT
Scheduled -
Bluefin will be releasing a software update to the Production PayConex environment on Thursday 05/18/2023 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.