All Systems Operational

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Welcome to Bluefin Payment Systems' Status Page. This page will inform you of any incidents or alerts affecting payment processing for our clients.

Decryptx ? Operational
PayConex ? Operational
PayConex Plus ? Operational
Bluefin Gateway ? Operational
QuickSwipe Mobile ? Operational
CardConex ? Operational
Certification/Integration/Test Platforms ? Operational
SaaSConex Operational
ShieldConex ? Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Decryptx 2.1 Release Dec 10, 07:00-08:30 EST
Bluefin will be releasing version 2.1 of Decryptx on Tuesday, December 10th. This update will not impact decryption processing. A summary of updates follow.

- Device Activity Report – updated to display first and last activity dates correctly.

- AES Encryption – Decryptx has been updated to support AES cryptography. Device manufactures will move to this stronger cryptography in their terminals over time.

- P2PE Manager update to optionally hide transaction, other reporting and equipment ordering. To be used in conjunction with custom branding.

- Dashboard – Device Location widget update.

- Added a filter to Attestations page to only show devices which have attestations in the future.

- Updated Node.js to v10+ as part of the release.

- Client file import process improved.

- Streamlined Sub-Partner creation to optionally pull the default user from the Parent Partner.

- Device Audit Summary added to the dashboard. This will enable users to see the audit summary and associated severity. This can be an indicator to Partners and Clients on their Decryptx processing and any associated issues.

- Default Page – Users can now select their default landing page upon login. This will let the User go directly to their most used page automatically.

- Decoupled the requirement to receive all devices in a shipment before any device can be put in an activating state.

- Removed the requirement to add a Partner ID and Billing ID for Sub-Partners.

- Added search capability to audit logs by serial number or Client name. This is useful for troubleshooting errors related to a Client or a device.

- Other minor bug fixes
Posted on Dec 2, 20:47 EST
Past Incidents
Dec 6, 2019

No incidents reported today.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019
Resolved - Service has been fully restored. Thank you for your patience.
Dec 3, 04:52 EST
Update - We are continuing to investigate this issue.
Dec 3, 04:07 EST
Investigating - We have detected a service interruption for Cardconex. Our team of engineers is currently working to restore service as soon as possible. Please check back for further updates. We apologize for the inconvenience and we thank you for your patience.
Dec 3, 04:05 EST
Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.

Nov 22, 2019

No incidents reported.