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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex ? Operational
PayConex Plus ? Operational
Bluefin Gateway ? Operational
QuickSwipe Mobile ? Operational
CardConex ? Operational
SaaSConex Operational
ShieldConex ? Operational
Decryptx ? Operational
Bluefin US Operational
Certification/Integration/Test Platforms ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ShieldConex 1.17 Software Release Jul 25, 2024 07:00-12:00 EDT
Bluefin will be releasing a software update to the Production ShieldConex environment on Thursday, 07/24/2024 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in ShieldConex?

Click the link below

[https://developers.bluefin.com/shieldconex/changelog/shieldconex-v117-792024]

Posted on Jul 18, 2024 - 12:26 EDT
Past Incidents
Jul 23, 2024

No incidents reported today.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - Bluefin is aware of the CrowdStrike event affecting companies across the globe. Bluefin transaction processing is online and not impacted at this time.
Jul 19, 11:58 EDT
Resolved - Service has been fully restored. Thank you for your patience.
Jul 19, 03:38 EDT
Monitoring - Our team of engineers have implemented a fix and we are monitoring the results. We apologize for the inconvenience and we thank you for your patience.
Jul 19, 03:07 EDT
Update - We are continuing to work on a fix for this issue.
Jul 19, 02:39 EDT
Identified - We have detected sporadic service interruptions when processing transactions. Our team of engineers are currently investigating the root cause of the problems and working to minimize impact. Please check back here for further updates. We apologize for the inconvenience and we thank you for your patience.
Jul 19, 01:39 EDT
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.