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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex ? Operational
PayConex Plus ? Operational
Bluefin Gateway ? Operational
QuickSwipe Mobile ? Operational
CardConex ? Operational
SaaSConex Operational
ShieldConex ? Operational
Decryptx ? Operational
Bluefin US Operational
Certification/Integration/Test Platforms ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ShieldConex v1.19 Software Release Jul 17, 2025 07:00-12:00 EDT

Bluefin will be releasing a software update to the ShieldConex's Production environment on Thursday, July 17th, 2025 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. ShieldConex v1.19 is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in ShieldConex?
Click the link below:

[ShieldConex v1.19 Release Notes](https://developers.bluefin.com/shieldconex/changelog/shieldconex-v119-7172025)
Posted on Jul 09, 2025 - 15:32 EDT
Jul 16, 2025

No incidents reported today.

Jul 15, 2025

No incidents reported.

Jul 14, 2025
PayConex Software Release
Completed - The scheduled maintenance has been completed.
Jul 14, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 07:00 EDT
Update - This PayConex software release has been rescheduled for Monday, July 14th 2025.
Jun 30, 10:35 EDT
Scheduled - Bluefin will be releasing a software update to the Production PayConex environment on Tuesday 07/08/2025 from 07:00 am to 12:00 pm EST.

The software release to production is not anticipated to impact service availability.

This software update is currently deployed in our certification environment. We encourage our partners to perform acceptance testing against this software update in our certification environment before the production release date.

If you experience any issues, please get in touch with our support staff for assistance.

Want to see what's new in PayConex?

Checkout the link to our release notes: PayConex - 07.08.2025
Jun 27, 15:38 EDT
Sporadic Interruption
Resolved - This incident has been resolved.
Jul 14, 10:53 EDT
Monitoring - We have detected service interruption when processing transactions from 8:40 CT to 8:53 CT. Our team of engineers are currently investigating the root cause of the problems and working to minimize impact. Please check back here for further updates. We apologize for the inconvenience and we thank you for your patience.
Jul 14, 10:26 EDT
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

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