All Systems Operational

About This Site

Welcome to Bluefin Payment Systems' Status Page. This page will inform you of any incidents or alerts affecting payment processing for our clients.

Decryptx   ? Operational
PayConex   ? Operational
PayConex Plus   ? Operational
Bluefin Gateway   ? Operational
QuickSwipe Mobile   ? Operational
CardConex   ? Operational
Certification/Integration/Test Platforms   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Software Release Jun 26, 07:00-08:00 EDT
Bluefin will be releasing a software update to the Production PayConex environment on Tuesday June 26th at 6:00am CDT. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment prior to the Production release date. If you experience any issues please contact our support staff for assistance.

This software release will include the following enhancements:

- We improved the Account Updater error handling when card numbers are not as long as they should be, like a 14-digit Amex card or a 15 digit Visa card.

- We have enhanced our logging of request and response messages to and from our integrated partners and to and from the processors. This will improve our troubleshooting capabilities.

- We made a slight change to the URLs for Hosted Payment Forms on Agent accounts so that the URL appears more consistent with other PayConex screens and menus.

- Our WooCommerce plugin now supports Discover and JCB cards, and we removed the Maestro and Switch cards brands.

- We made changes to eliminate some possible minor vulnerabilities discovered in the latest security scans.
Posted on Jun 15, 11:37 EDT
Past Incidents
Jun 18, 2018

No incidents reported today.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018
Completed - The scheduled maintenance has been completed.
Jun 12, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 07:00 EDT
Scheduled - Bluefin will be releasing a software update to the Production Decryptx environment on Tuesday June 12th from 06:00 to 07:00 AM CDT. This release does not impact the core decryption processing API’s. This change only affects partners using our custom Parser application. Those integrated to Decryptx should see no change in their processing. Decryption processing will not be impacted.

The software update includes the following enhancements:

- Support for two new devices has been added to our custom Parser application

- Enhanced track data validation to support more encryption formats

- Enhanced message validation including improved response messages
Jun 8, 12:48 EDT
Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.

Jun 7, 2018

No incidents reported.

Jun 6, 2018

No incidents reported.

Jun 5, 2018

No incidents reported.

Jun 4, 2018

No incidents reported.