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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex Operational
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QuickSwipe Mobile Operational
CardConex Operational
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ShieldConex Operational
Decryptx Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Decryptx Maintenance Notification Nov 19, 2026 07:00-12:00 EST

Bluefin will be performing scheduled maintenance for Decryptx on Thursday, 11/19/2026, between 7:00 AM and 12:00 PM Eastern Time. During this time, Decryptx is expected to remain fully available, and no service interruptions are anticipated.
Posted on Nov 12, 2026 - 15:02 EST

Nov 12, 2026

Decryptx Software Release
Completed - The scheduled maintenance has been completed.
Nov 12, 06:41 EST
Scheduled - Bluefin will be releasing a software update to the Production Decryptx environment on Thursday 11/12/26 from 3:00 am to 7:00 am EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in Decryptx?

Click the link below
https://developers.bluefin.com/decryptx/changelog/decryptx-v692-111226
Nov 5, 10:42 EST

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

ShieldConex v1.22.0 Software Release — November 3, 2026
Completed - The scheduled maintenance has been completed.
Nov 3, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 07:00 EST
Scheduled - Bluefin will be releasing a software update to the Production ShieldConex environment on Tuesday, November 3rd, 2026 from 07:00 am to 12:00 pm EST. The Production deployment is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in ShieldConex?

Click the link below

ShieldConex 1.22.0 Release Notes
Oct 26, 15:02 EDT
Intermittent Tokenization Issues
Resolved - This incident has been resolved.
Nov 3, 08:59 EST
Monitoring - We are currently investigating reports of intermittent issues affecting tokenization services. Our technical teams are actively working to resolve this. We apologize for any inconvenience this may cause.
Nov 3, 08:11 EST

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

PayConex Software Release
Completed - The scheduled maintenance has been completed.
Oct 29, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 07:00 EDT
Scheduled - Bluefin will be releasing a software update to the Production PayConex environment on Thursday, 10/29/2026 from 07:00 am to 12:00 pm EST.

The software release to Production is not anticipated to impact service availability.

This software update is currently being deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date.

If you experience any issues, please get in touch with our support staff for assistance.

Want to see what's new in PayConex?

Checkout the link to our release notes: PayConex - 10.29.2026
Oct 22, 14:04 EDT
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