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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

Decryptx ? Operational
PayConex ? Operational
PayConex Plus ? Operational
Bluefin Gateway ? Operational
QuickSwipe Mobile ? Operational
CardConex ? Operational
Certification/Integration/Test Platforms ? Operational
SaaSConex Operational
ShieldConex ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Decryptx Software Release Dec 6, 2022 07:00-09:00 EST
Bluefin will release a software update to the Production Decryptx environment on Tuesday, 12/06/22, from 07:00 am to 09:00 am EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

This release does not include new features or enhancements and is more focused on our internal operations.

Posted on Nov 30, 2022 - 15:20 EST
Past Incidents
Dec 1, 2022

No incidents reported today.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022
Resolved - This incident has been resolved, apologies for the inconvenice. Please feel free to call or email about any technical problems caused by this outage.
Nov 18, 20:48 EST
Update - We are continuing to investigate this issue.
Nov 18, 20:28 EST
Investigating - We are investigating reports of processing issues affecting merchants utilizing American Express for processing payments. Our team of engineers is working with our contacts at American Express to find a solution. Please check back for further updates. We apologize for the inconvenience and we thank you for your patience.
Nov 18, 20:21 EST
Nov 17, 2022

No incidents reported.