All Systems Operational

About This Site

Welcome to Bluefin Payment Systems' Status Page. This page will inform you of any incidents or alerts affecting payment processing for our clients.

Decryptx ? Operational
PayConex ? Operational
PayConex Plus ? Operational
Bluefin Gateway ? Operational
QuickSwipe Mobile ? Operational
CardConex ? Operational
Certification/Integration/Test Platforms ? Operational
SaaSConex Operational
ShieldConex ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Atlanta Data Center Maintenance Sep 26, 21:00 - Sep 27, 01:00 EDT
Bluefin intends to carry out maintenance in its Atlanta Data Center on Sunday 9/26/2021 at 9:00pm CDT. All services using the Internet for connectivity will be routed to the Tulsa Data Center prior to beginning the maintenance.
Posted on Sep 22, 20:01 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 21, 08:56 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 20, 15:35 EDT
Scheduled - Bluefin will be releasing a software update to the Production Decryptx environment on Tuesday Sep 28th 7:00 am EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment prior to the Production release date. If you experience any issues please contact our support staff for assistance.

P2PE Manager Updates and Changes

September 28, 2021

New Features and Enhancements

- Device batch import csv file now includes Shipment Date

- The device batch import csv file in batch actions now includes a column for shipment date. This means that the actual date of when devices were shipped will now be presented in the Date Shipped column of the shipments tab.

- If a shipment date is not included for a device, then the date that the file was uploaded will be assigned as the Date Shipped.

- New Bluefin Logo - P2PE Manager is now branded with the new Bluefin logo which is aligned with the overall Bluefin branding.

Bug Fixes

- SAML can now be enforced for Client level users

Previously, when an organization enforced SAML for all their users, it was only being enforced for partner level users. SAML is now enforced for both partner level and client level users in your organization.

- 2FA now prompts for authentication code when enabled by Partner level users

Partner level users under an organization which has not enforced 2FA for all of their users, but have enabled 2FA for themselves in their account settings are now prompted for an authentication code when logging in.

- External P2PE Manager API: Audit next date & time format has been corrected

The audit next date & time format has been corrected. This means that when an External P2PE Manager API user updates their next audit date, they will be presented with the correct date & time format.
Sep 15, 15:51 EDT
Past Incidents
Sep 26, 2021

No incidents reported today.

Sep 25, 2021

No incidents reported.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021
Completed - The scheduled maintenance has been completed.
Sep 20, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 22:02 EDT
Scheduled - Bluefin intends to carry out maintenance in its Atlanta Data Center on Sunday 09/19/2021 at 10:00PM PM EDT. All services using the Internet for connectivity will be routed to the Tulsa Data Center prior to beginning the maintenance.
Sep 15, 16:56 EDT
Sep 19, 2021
Sep 18, 2021
Completed - The scheduled maintenance has been completed.
Sep 18, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 23:03 EDT
Update - PAXSTORE maintenance is scheduled to begin on September 17th at 11:00 pm (EST) and is scheduled to end on September 18th at 12:00 pm (noon EST).
Sep 17, 10:27 EDT
Scheduled - PAXSTORE maintenance is scheduled to begin on September 17th at 11:00 pm (EST) and is scheduled to end on September 18th at 12:00 pm (noon EST). There may be intermittent issues with connecting to the PAXSTORE during this time. The ability to update device configurations or perform device health checks will be impacted during this time. Transaction processing through the Bluefin PayConex™ gateway will not be impacted. See https://www.bluefin.com/support/merchant/ for additional details.
Sep 17, 10:21 EDT
Sep 17, 2021
Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.