All Systems Operational

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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex ? Operational
PayConex Plus ? Operational
Bluefin Gateway ? Operational
QuickSwipe Mobile ? Operational
CardConex ? Operational
SaaSConex Operational
ShieldConex ? Operational
Decryptx ? Operational
Bluefin US Operational
Certification/Integration/Test Platforms ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ShieldConex Software Release Feb 11, 2025 05:00-10:00 EST
Bluefin will perform a production infrastructure upgrade on Tuesday, February 11th, 2025 starting at 5:00 a.m. EST. This upgrade has already been completed in cert.
Posted on Feb 03, 2025 - 11:40 EST
Past Incidents
Feb 9, 2025

No incidents reported today.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025
ShieldConex 1.18 Software Release
Completed - The scheduled maintenance has been completed.
Jan 30, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 05:00 EST
Update - Bluefin will perform a production deployment of ShieldConex v1.18 on Thursday, January 30th, 2025 starting at 5:00 a.m. EST. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in ShieldConex?

Click the link below

ShieldConex v1.18 Changelog https://developers.bluefin.com/shieldconex/changelog/shieldconex-v1_18
Jan 22, 19:15 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 22, 17:31 EST
Scheduled - Bluefin will perform a production deployment of ShieldConex v1.18 on Thursday, January 30th, 2025. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in ShieldConex?

Click the link below

ShieldConex v1.18 Changelog https://developers.bluefin.com/shieldconex/changelog/shieldconex-v1_18
Jan 22, 12:47 EST
Jan 29, 2025
PayConex Software Release
Completed - The scheduled maintenance has been completed.
Jan 29, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 07:00 EST
Scheduled - Bluefin released a software update to the PayConex production environment on Monday, January 27, 2025, at 7:00 AM EST. During the release, we discovered a small issue and reverted PayConex back to the pre-release codebase to ensure stability.

The production release is now scheduled for Wednesday, January 29th, 2025, at 7:00 AM EST. There is no anticipated to impact to service availability.

If you experience any issues, please get in touch with our support staff for assistance.

Want to see what's new in PayConex?

Checkout the link to our release notes: PayConex - 01.27.2025
Jan 28, 14:12 EST
Jan 28, 2025

No incidents reported.

Jan 27, 2025
PayConex Software Release
Postmortem - Read details
Jan 27, 12:27 EST
Completed - The scheduled maintenance has been completed.
Jan 27, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 07:00 EST
Scheduled - Bluefin will be releasing a software update to the Production PayConex environment on Monday 01/27/2024 from 07:00 am to 12:00 pm EST.

The software release to production is not anticipated to impact service availability.

This software update is currently being deployed in our certification environment. We encourage our partners to perform acceptance testing against this software update in our certification environment before the production release date.

If you experience any issues, please get in touch with our support staff for assistance.

Want to see what's new in PayConex?

Checkout the link to our release notes: PayConex - 01.15.2025
Jan 17, 18:38 EST
Jan 26, 2025

No incidents reported.

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