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Bluefin will be releasing a software update to the ShieldConex's Production environment on Thursday, July 17th, 2025 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. ShieldConex v1.19 is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.
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Completed -
The scheduled maintenance has been completed.
Jul 14, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 07:00 EDT
Update -
This PayConex software release has been rescheduled for Monday, July 14th 2025.
Jun 30, 10:35 EDT
Scheduled -
Bluefin will be releasing a software update to the Production PayConex environment on Tuesday 07/08/2025 from 07:00 am to 12:00 pm EST.
The software release to production is not anticipated to impact service availability.
This software update is currently deployed in our certification environment. We encourage our partners to perform acceptance testing against this software update in our certification environment before the production release date.
If you experience any issues, please get in touch with our support staff for assistance.
Resolved -
This incident has been resolved.
Jul 14, 10:53 EDT
Monitoring -
We have detected service interruption when processing transactions from 8:40 CT to 8:53 CT. Our team of engineers are currently investigating the root cause of the problems and working to minimize impact. Please check back here for further updates. We apologize for the inconvenience and we thank you for your patience.
Jul 14, 10:26 EDT