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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex Operational
PayConex Plus Operational
Bluefin Gateway Operational
QuickSwipe Mobile Operational
CardConex Operational
SaaSConex Operational
ShieldConex Operational
Decryptx Operational
Bluefin US Operational
Certification/Integration/Test Platforms Operational
Operational
Degraded Performance
Partial Outage
Major Outage
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Scheduled Maintenance

PayConex Software Release Aug 13, 2026 07:00-12:00 EDT

Bluefin will be releasing a software update to the Production PayConex environment on Thursday, 08/13/2026 from 07:00 am to 12:00 pm EST.

The software release to the production environment is not anticipated to impact service availability.

This software update is currently deployed in our certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date.

If you experience any issues, please get in touch with our support staff for assistance.

Want to see what's new in PayConex?

Checkout the link to our release notes: PayConex - 08.13.2026
Posted on Aug 06, 2026 - 15:06 EDT

Aug 9, 2026

No incidents reported today.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Outage update - investigating
Resolved - The issue affecting SaaSConex has been resolved, and normal service has been restored.

Our team has verified that the fix has been successfully implemented and that systems are operating as expected. We will continue to monitor the service to ensure ongoing stability.

We apologize for any inconvenience caused and thank you for your patience and understanding throughout this incident.
Aug 7, 13:55 EDT
Monitoring - We have identified the cause of the issue affecting Saasconex service and have implemented a fix.

We are continuing to monitor the service to verify that the issue has been fully resolved and that all systems are operating normally. We will provide a further update in 30 minutes, or sooner if new information becomes available.

We appreciate your patience and understanding while we worked to resolve this issue.
Aug 7, 13:20 EDT
Investigating - We are currently investigating a potential issue affecting customers utilizing Bluefins SaasConex solution.

Our team is working to determine the scope and impact of the issue and identify the root cause. We will provide an update within the next 30 minutes, or sooner if additional information becomes available.

We apologize for any inconvenience this may cause and appreciate your patience.
Aug 7, 13:00 EDT

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

P2PEManager Issue
Resolved - This incident has been resolved. We thank you for your patience.
Jul 28, 10:15 EDT
Monitoring - We have detected a service interruption for the P2PEManager. Our team of engineers have applied a fix and are currently monitoring. Please check back for further updates. We apologize for the inconvenience and we thank you for your patience.
Jul 28, 09:31 EDT

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

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