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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex Operational
PayConex Plus Operational
Bluefin Gateway Operational
QuickSwipe Mobile Operational
CardConex Operational
SaaSConex Operational
ShieldConex Operational
Decryptx Operational
Bluefin US Operational
Certification/Integration/Test Platforms Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Atlanta Data Center Maintenance May 14, 2026 07:00-11:00 EDT

Bluefin intends to carry out maintenance in its Atlanta Data Center on Thursday 05/14/2026 at 7:00 AM. All services using the Internet for connectivity will be routed to the Tulsa Data Center prior to beginning the maintenance. No service interruptions are expected during this time.
Posted on May 12, 2026 - 09:50 EDT
May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026
ShieldConex 1.20.3 Software Release
Completed - The scheduled maintenance has been completed.
May 5, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 07:00 EDT
Scheduled - Bluefin will be releasing a software update to the Production ShieldConex environment on Tuesday, 05/05/2026 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

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ShieldConex v1.20.3 Release Notes
Apr 27, 16:27 EDT
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Decryptx Software Release
Completed - The scheduled maintenance has been completed.
Apr 29, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 07:00 EDT
Update - The Decryptx Release has been rescheduled to Wednesday 04/29/26.
Mar 23, 10:43 EDT
Update - The Decryptx Release has been rescheduled to Wednesday 03/25/26.
Mar 18, 04:41 EDT
Scheduled - Bluefin will be releasing a software update to the Production Decryptx environment on Wednesday 03/18/26 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.
Mar 11, 10:09 EDT
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