All Systems Operational

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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex ? Operational
PayConex Plus ? Operational
Bluefin Gateway ? Operational
QuickSwipe Mobile ? Operational
CardConex ? Operational
SaaSConex Operational
ShieldConex ? Operational
Decryptx ? Operational
Bluefin US Operational
Certification/Integration/Test Platforms ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024
Processing Issue
Resolved - This incident has been resolved.
Apr 24, 20:05 EDT
Monitoring - A fix for the issue has been implemened for the issues that were impacting service quality for some customers. We are now monitoring the resolution.
Apr 24, 17:18 EDT
Investigating - We are investigating reports of processing issues affecting merchants utilizing our Elavon processing interface. Our team of engineers is working with our contacts at Elavon to find a solution. Please check back for further updates. We apologize for the inconvenience and we thank you for your patience.
Apr 24, 15:58 EDT
Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
PayConex Software Release
Completed - The scheduled maintenance has been completed.
Apr 16, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:00 EDT
Scheduled - Bluefin will be releasing a software update to the Production PayConex environment on Tuesday 04/16/2024 from 07:00 am to 12:00 pm EST.

The software release to Production is not anticipated to impact service availability.

This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date.

If you experience any issues, please get in touch with our support staff for assistance.

Want to see what's new in PayConex?

Checkout the link to our release notes: PayConex - 04.16.2024
Apr 9, 15:27 EDT
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

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