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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex Operational
PayConex Plus Operational
Bluefin Gateway Operational
QuickSwipe Mobile Operational
CardConex Operational
SaaSConex Operational
ShieldConex Operational
Decryptx Operational
Bluefin US Operational
Certification/Integration/Test Platforms Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Tulsa Data Center Maintenance Jun 14, 2026 22:00 - Jun 15, 2026 02:00 EDT

Bluefin intends to carry out maintenance in its Tulsa Data Center on Sunday 14 June 2026 at 9:00pm CDT. All services using the Internet for connectivity will be routed to the Atlanta Data Center prior to beginning the maintenance.
Posted on Jun 09, 2026 - 17:42 EDT

ShieldConex Maintenance Jun 15, 2026 07:00-12:00 EDT

Bluefin intends to carry out ShieldConex maintenance on Monday 06/15/2026 between 7:00 AM to 12:00 PM Eastern Time. ShieldConex will remain fully funcitional with no service impact expected during the maintenance window.
Posted on Jun 09, 2026 - 14:23 EDT
Jun 10, 2026

No incidents reported today.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Intermittent processing issue on PCX - Issue with 3rd party service provider
Resolved - The issue affecting intermittent processing has been resolved. Our third-party service provider has confirmed that services are operating normally, and we have not observed any further impact. We will continue to monitor the environment, but this incident is now considered resolved.
May 29, 08:16 EDT
Update - We are continuing to monitor for any further issues.
May 29, 05:05 EDT
Update - Our third-party service provider is continuing to investigate the ongoing issue. We are continuing to monitor the situation closely while the provider works to resolve this issue. Further updates will be shared as they become available. https://status.imperva.com/
May 29, 02:44 EDT
Update - Our third-party service provider have remain engaged in the investigation of this issue. We are continuing to monitor the situation closely while the provider works toward full resolution. Further updates will be shared as they become available. https://status.imperva.com/
May 28, 22:04 EDT
Monitoring - Our third-party service provider has implemented a temporary fix, and processing stability has improved. We are continuing to monitor the situation closely while the provider works toward full resolution. Further updates will be shared as they become available. https://status.imperva.com/
May 28, 17:26 EDT
Identified - We are continuing to experience intermittent processing issues related to a third-party service provider. The provider is actively working to resolve the issue, and we are monitoring the situation closely. We will provide additional updates as more information becomes available. (https://status.imperva.com/)
May 28, 15:59 EDT
Investigating - We are currently experiencing intermittent processing issues due to an issue with a third-party service provider. We are actively monitoring the situation with the provider and will share updates as they become available.
May 28, 14:23 EDT
May 28, 2026
Decryptx Software Release
Completed - The scheduled maintenance has been completed.
May 28, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 07:00 EDT
Scheduled - The Decryptx release has been rescheduled to Thursday, 05/28.
May 27, 11:42 EDT
Update - The Decryptx release has been delayed.
May 27, 07:44 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 07:00 EDT
Scheduled - Bluefin will be releasing a software update to the Production Decryptx environment on Wednesday 05/27/26 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in Decryptx?

Click the link below

https://developers.bluefin.com/decryptx/changelog/decryptx-v670-052726
May 19, 17:58 EDT
May 27, 2026
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