Bluefin Payment Security Systems Operational Status & Updates Status

All Systems Operational

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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex Operational

PayConex Plus Operational

Bluefin Gateway Operational

QuickSwipe Mobile Operational

CardConex Operational

SaaSConex Operational

ShieldConex Operational

Decryptx Operational

Bluefin US Operational

Certification/Integration/Test Platforms Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 24, 2025

Tulsa Data Center Maintenance

Completed - The scheduled maintenance has been completed.
Mar 24, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 22:00 EDT

Scheduled - Bluefin intends to carry out maintenance in its Tulsa Data Center on Sunday 23 March 2025 at 110:00pm EDT (9:00pm CDT). All services using the Internet for connectivity will be routed to the Atlanta Data Center prior to beginning the maintenance.
Mar 20, 11:37 EDT

Mar 23, 2025

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

Intermittent issues

Resolved - The third-party provider has confirmed that service in the affected data center has been restored to normal. This incident is now resolved. Thank you for your patience.
Mar 13, 17:53 EDT

Monitoring - A fix has been implemented by our third-party provider, and we are monitoring to ensure service stability. Impact to the North East US is expected to improve. We will provide a final update once the issue is confirmed fully resolved. Thank you for your patience.
Mar 13, 17:37 EDT

Update - This remains a third-party incident impacting the North East US. Our team continues to monitor the situation, and we will provide another update in 30 minutes. Thank you for your patience.
Mar 13, 17:26 EDT

Identified - identified as a 3rd party incident impacting North East US.
Our team of engineers have identified as a 3rd party incident impacting North East US.. Our next update will be in 30 minutes. We apologize for the inconvenience and we thank you for your patience.
Mar 13, 16:52 EDT

Investigating - We are investigating intermittent issues being reported on PCX from clients in the US northeast region.
Mar 13, 16:24 EDT

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.