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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex Operational
PayConex Plus Operational
Bluefin Gateway Operational
QuickSwipe Mobile Operational
CardConex Operational
SaaSConex Operational
ShieldConex Operational
Decryptx Operational
Bluefin US Operational
Certification/Integration/Test Platforms Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Tulsa Data Center Maintenance Jul 12, 2026 22:00 - Jul 13, 2026 02:00 EDT

Bluefin intends to carry out maintenance in its Tulsa Data Center on Sunday 12 July 2026 at 9:0pm CDT. All services using the Internet for connectivity will be routed to the Atlanta Data Center prior to beginning the maintenance.
Posted on Jul 08, 2026 - 10:23 EDT

Decryptx Maintenance Notification Jul 13, 2026 07:00-12:00 EDT

Scheduled - The scheduled Decryptx maintenance has been moved to Monday, 07/13/2026, from 7:00 AM to 12:00 PM Eastern Time.

During this time, Decryptx is expected to remain fully available, and no service interruptions are anticipated.

Thank you for your understanding.

Jul 06, 2026 - 08:46 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 06, 2026 - 08:45 EDT
Scheduled - The scheduled Decryptx maintenance has been moved to Monday, 07/09/2026, from 7:00 AM to 12:00 PM Eastern Time.

During this time, Decryptx is expected to remain fully available, and no service interruptions are anticipated.

Thank you for your understanding.

Jul 06, 2026 - 08:44 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 06, 2026 - 07:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 29, 2026 - 09:46 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 2026 - 09:46 EDT
Scheduled - The scheduled Decryptx maintenance has been moved to Monday, 07/06/2026, from 7:00 AM to 12:00 PM Eastern Time.

During this time, Decryptx is expected to remain fully available, and no service interruptions are anticipated.

Thank you for your understanding.

Jun 29, 2026 - 09:45 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 29, 2026 - 09:44 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 2026 - 07:00 EDT
Scheduled - Bluefin will be performing scheduled maintenance for Decryptx on Monday, 06/29/2026, between 7:00 AM and 12:00 PM Eastern Time. During this time, Decryptx is expected to remain fully available, and no service interruptions are anticipated.
Jun 22, 2026 - 10:35 EDT

PayConex Software Release Jul 14, 2026 07:00-12:00 EDT

Bluefin will be releasing a software update to the Production PayConex environment on Tuesday, 07/14/2026 from 07:00 am to 12:00 pm EST.

The software release to the production environment is not anticipated to impact service availability.

This software update is currently deployed in our certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date.

If you experience any issues, please get in touch with our support staff for assistance.

Want to see what's new in PayConex?

Checkout the link to our release notes: PayConex - 07.14.2026

Posted on Jul 07, 2026 - 14:24 EDT
Jul 9, 2026
Resolved - This incident has been resolved.
Jul 9, 10:55 EDT
Monitoring - We became aware of an issue affecting Payconex login services for some customers and have implemented a fix. Transaction processing is not affected. Our team is monitoring the service to ensure continued stability.

Please check back for further updates. We apologize for the inconvenience and thank you for your patience.

Jul 9, 10:24 EDT
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
Completed - The scheduled maintenance has been completed.
Jul 1, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 07:00 EDT
Scheduled - Bluefin intends to carry out ShieldConex maintenance on Wednesday 07/01/2026 between 7:00 AM to 12:00 PM Eastern Time. ShieldConex will remain fully functional with no service impact expected during the maintenance window.
Jun 29, 09:30 EDT
Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.