All Systems Operational

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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex ? Operational
PayConex Plus ? Operational
Bluefin Gateway ? Operational
QuickSwipe Mobile ? Operational
CardConex ? Operational
SaaSConex Operational
ShieldConex ? Operational
Decryptx ? Operational
Bluefin US Operational
Certification/Integration/Test Platforms ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024
PayConex Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 07:00 EDT
Scheduled - Bluefin will be conducting scheduled maintenance in the Production PayConex environment on Thursday, October 17, 2024, from 7:00 AM to 12:00 PM EST.

We do not anticipate any impact on service availability during this maintenance.

Should you experience any issues during this time, please contact our customer service and support staff for assistance at service@bluefin.com.
Oct 4, 09:37 EDT
Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024
Tulsa Data Center Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 22:00 EDT
Scheduled - Bluefin intends to carry out maintenance in its Tulsa Data Center on Sunday 13 October 2024 at 9:00pm CDT. . All services using the Internet for connectivity will be routed to the Atlanta Data Center prior to beginning the maintenance.
Oct 11, 11:56 EDT
Oct 13, 2024
Tulsa Data Center Maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 22:00 EDT
Scheduled - Bluefin intends to carry out maintenance in its Tulsa Data Center on Saturday 12 October 2024 at 9:00pm CDT. All services using the Internet for connectivity will be routed to the Atlanta Data Center prior to beginning the maintenance.
Oct 11, 11:54 EDT
Oct 12, 2024
Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024
Processing issue
Resolved - Service has been fully restored. Thank you for your patience.
Oct 8, 16:28 EDT
Investigating - We are investigating reports of an issue on the Paymentech platform. Our team of engineers is currently working to fix the issue. We will follow up with updates as soon as we receive them. We apologize for the inconvenience and we thank you for your patience.
Oct 8, 15:35 EDT
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