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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex Operational
PayConex Plus Operational
Bluefin Gateway Operational
QuickSwipe Mobile Operational
CardConex Operational
SaaSConex Operational
ShieldConex Operational
Decryptx Operational
Bluefin US Operational
Certification/Integration/Test Platforms Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

PayConex Software Release Aug 25, 2026 07:00-12:00 EDT

Bluefin will be releasing a software update to the Production PayConex environment on Tuesday, 08/25/2026 from 07:00 am to 12:00 pm EST.

The software release to the production environment is not anticipated to impact service availability.

This software update is currently deployed in our certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date.

If you experience any issues, please get in touch with our support staff for assistance.

Want to see what's new in PayConex?

Checkout the link to our release notes: PayConex - 08.25.2026
Posted on Aug 18, 2026 - 10:34 EDT

Atlanta Data Center Maintenance Aug 26, 2026 22:00 - Aug 27, 2026 02:00 EDT

Atlanta Data Center Maintenance

Bluefin will be performing scheduled maintenance in its Atlanta Data Center on Wednesday 26 August 2026 at 10:00pm EDT.

To minimize customer impact, all internet-facing services will be routed to the Tulsa Data Center before maintenance begins. No interruption to service is expected during this maintenance window.

Thank you for your patience and understanding as we complete this maintenance.
Posted on Aug 21, 2026 - 18:27 EDT

ShieldConex v1.21.0 Software Release Sep 1, 2026 07:00-12:00 EDT

Bluefin will be releasing a software update to the Production ShieldConex environment on Tuesday, 09/01/2026 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in ShieldConex?

Click the link below

ShieldConex v1.21.0 Release Notes
Posted on Aug 21, 2026 - 10:50 EDT

Aug 22, 2026

No incidents reported today.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

Decryptx Maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 07:00 EDT
Scheduled - Bluefin will be performing scheduled maintenance for Decryptx on Thursday, 08/20/2026, between 7:00 AM and 12:00 PM Eastern Time. During this time, Decryptx is expected to remain fully available, and no service interruptions are anticipated.
Aug 19, 08:11 EDT
Tulsa Data Center Maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 22:00 EDT
Scheduled - Tulsa Data Center Maintenance

Bluefin will be performing scheduled maintenance in its Tulsa Data Center on Wednesday 19 August 2026 at 9:00pm CDT.

To minimize customer impact, all internet-facing services will be routed to the Atlanta Data Center before maintenance begins. No interruption to service is expected during this maintenance window.

Thank you for your patience and understanding as we complete this maintenance.
Aug 18, 18:00 EDT

Aug 19, 2026

Aug 18, 2026

Decryptx Software Release
Completed - The scheduled maintenance has been completed.
Aug 18, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 07:00 EDT
Scheduled - Bluefin will be releasing a software update to the Production Decryptx environment on Tuesday 08/18/26 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in Decryptx?

Click the link below
https://developers.bluefin.com/decryptx/changelog/decryptx-v680-081826
Aug 11, 13:53 EDT

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

PayConex Software Release
Completed - The scheduled maintenance has been completed.
Aug 13, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 07:00 EDT
Scheduled - Bluefin will be releasing a software update to the Production PayConex environment on Thursday, 08/13/2026 from 07:00 am to 12:00 pm EST.

The software release to the production environment is not anticipated to impact service availability.

This software update is currently deployed in our certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date.

If you experience any issues, please get in touch with our support staff for assistance.

Want to see what's new in PayConex?

Checkout the link to our release notes: PayConex - 08.13.2026
Aug 6, 15:06 EDT

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

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