Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.
Bluefin will be releasing a software update to the Production PayConex environment on Tuesday, 12/12/2023 from 07:00 am to 12:00 pm EST.
The software release to Production is not anticipated to impact service availability.
This software update is currently being deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date.
If you experience any issues, please get in touch with our support staff for assistance.
Want to see what's new in PayConex?
Checkout the link to our release notes: PayConex - 12.12.2023 Posted on
Dec 05, 2023 - 10:28 EST
Resolved -
This incident is now resolved.
Nov 24, 19:09 EST
Monitoring -
Our monitoring systems identified a widespread issue impacting the processing of Visa card transactions, which persisted until 40 minutes ago. It's crucial to note that this incident wasn't exclusive to Elavon but rather affected various service providers across the board.
Nov 24, 18:05 EST
Investigating -
We are investigating reports of processing issues affecting merchants utilizing our Elavon processing interface. Our team of engineers is working with our contacts at Elavon to find a solution. Please check back for further updates. We apologize for the inconvenience and we thank you for your patience.
Nov 24, 17:26 EST