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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex Operational
PayConex Plus Operational
Bluefin Gateway Operational
QuickSwipe Mobile Operational
CardConex Operational
SaaSConex Operational
ShieldConex Operational
Decryptx Operational
Bluefin US Operational
Certification/Integration/Test Platforms Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance Notice – PayConex Sep 16, 2026 03:00-08:00 EDT

Please be advised that Bluefin will be performing scheduled maintenance affecting the PayConex platform on Wednesday, September 16, 2026, from 3:00 AM to 8:00 AM EDT.

We do not anticipate any downtime or interruption to PayConex services during this maintenance window. Bluefin will monitor the platform throughout the maintenance period to ensure continued availability.

We appreciate your understanding as we work to maintain the reliability and performance of our services.
Posted on Sep 09, 2026 - 13:20 EDT

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

Tulsa Data Center Maintenance
Completed - The scheduled maintenance has been completed.
Sep 6, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 22:00 EDT
Scheduled - Tulsa Data Center Maintenance

Bluefin will be performing scheduled maintenance in its Tulsa Data Center on Saturday 5 September 2026 at 9:00pm CDT.

To minimize customer impact, all internet-facing services will be routed to the Atlanta Data Center before maintenance begins. No interruption to service is expected during this maintenance window.

Thank you for your patience and understanding as we complete this maintenance.
Sep 2, 18:30 EDT

Sep 5, 2026

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Decryptx Software Release
Completed - The scheduled maintenance has been completed.
Sep 3, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 07:00 EDT
Scheduled - Bluefin will be releasing a software update to the Production Decryptx environment on Thursday 09/03/26 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in Decryptx?

Click the link below
https://developers.bluefin.com/decryptx/changelog/decryptx-v682
Aug 27, 12:52 EDT

Sep 2, 2026

Intermittent Interruption
Resolved - This incident has been resolved.
Sep 2, 15:07 EDT
Update - We are continuing to investigate the outage and will provide an update as soon as possible.
Sep 2, 13:13 EDT
Identified - We have identified intermittent service disruptions resulting from an outage affecting a third-party provider. Our engineering team has implemented mitigation measures to minimize the impact to our services and is actively monitoring the situation.

We will provide further updates as the situation develops.

We apologize for any inconvenience and appreciate your patience.
Sep 2, 11:49 EDT

Sep 1, 2026

ShieldConex v1.21.0 Software Release
Completed - The scheduled maintenance has been completed.
Sep 1, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 07:00 EDT
Scheduled - Bluefin will be releasing a software update to the Production ShieldConex environment on Tuesday, 09/01/2026 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in ShieldConex?

Click the link below

ShieldConex v1.21.0 Release Notes
Aug 21, 10:50 EDT

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Atlanta Data Center Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 22:00 EDT
Scheduled - Atlanta Data Center Maintenance

Bluefin will be performing scheduled maintenance in its Atlanta Data Center on Wednesday 26 August 2026 at 10:00pm EDT.

To minimize customer impact, all internet-facing services will be routed to the Tulsa Data Center before maintenance begins. No interruption to service is expected during this maintenance window.

Thank you for your patience and understanding as we complete this maintenance.
Aug 21, 18:27 EDT
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