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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex Operational
PayConex Plus Operational
Bluefin Gateway Operational
QuickSwipe Mobile Operational
CardConex Operational
SaaSConex Operational
ShieldConex Operational
Decryptx Operational
Bluefin US Operational
Certification/Integration/Test Platforms Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 17, 2026

No incidents reported today.

Sep 16, 2026

Intermittent Interruption
Resolved - This incident has been resolved.
Sep 16, 11:58 EDT
Investigating - We have identified a sporadic outage affecting our technical support lines due to an ongoing issue with Vonage. Our engineering team is monitoring the situation and working with the provider to minimize the impact. We will provide further updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience.
Sep 16, 05:40 EDT
Scheduled Maintenance Notice – PayConex
Completed - The scheduled maintenance has been completed.
Sep 16, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 03:00 EDT
Scheduled - Please be advised that Bluefin will be performing scheduled maintenance affecting the PayConex platform on Wednesday, September 16, 2026, from 3:00 AM to 8:00 AM EDT.

We do not anticipate any downtime or interruption to PayConex services during this maintenance window. Bluefin will monitor the platform throughout the maintenance period to ensure continued availability.

We appreciate your understanding as we work to maintain the reliability and performance of our services.
Sep 9, 13:20 EDT

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

Tulsa Data Center Maintenance
Completed - The scheduled maintenance has been completed.
Sep 6, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 22:00 EDT
Scheduled - Tulsa Data Center Maintenance

Bluefin will be performing scheduled maintenance in its Tulsa Data Center on Saturday 5 September 2026 at 9:00pm CDT.

To minimize customer impact, all internet-facing services will be routed to the Atlanta Data Center before maintenance begins. No interruption to service is expected during this maintenance window.

Thank you for your patience and understanding as we complete this maintenance.
Sep 2, 18:30 EDT

Sep 5, 2026

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Decryptx Software Release
Completed - The scheduled maintenance has been completed.
Sep 3, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 07:00 EDT
Scheduled - Bluefin will be releasing a software update to the Production Decryptx environment on Thursday 09/03/26 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in Decryptx?

Click the link below
https://developers.bluefin.com/decryptx/changelog/decryptx-v682
Aug 27, 12:52 EDT
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