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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

Decryptx ? Operational
PayConex ? Operational
PayConex Plus ? Operational
Bluefin Gateway ? Operational
QuickSwipe Mobile ? Operational
CardConex ? Operational
Certification/Integration/Test Platforms ? Operational
SaaSConex Operational
ShieldConex ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PayConex Software Release Dec 12, 2023 07:00-12:00 EST
Bluefin will be releasing a software update to the Production PayConex environment on Tuesday, 12/12/2023 from 07:00 am to 12:00 pm EST.

The software release to Production is not anticipated to impact service availability.

This software update is currently being deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date.

If you experience any issues, please get in touch with our support staff for assistance.

Want to see what's new in PayConex?

Checkout the link to our release notes: PayConex - 12.12.2023

Posted on Dec 05, 2023 - 10:28 EST
Past Incidents
Dec 5, 2023

No incidents reported today.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023
Resolved - This incident is now resolved.
Nov 24, 19:09 EST
Monitoring - Our monitoring systems identified a widespread issue impacting the processing of Visa card transactions, which persisted until 40 minutes ago. It's crucial to note that this incident wasn't exclusive to Elavon but rather affected various service providers across the board.
Nov 24, 18:05 EST
Investigating - We are investigating reports of processing issues affecting merchants utilizing our Elavon processing interface. Our team of engineers is working with our contacts at Elavon to find a solution. Please check back for further updates. We apologize for the inconvenience and we thank you for your patience.
Nov 24, 17:26 EST
Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.