All Systems Operational

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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

Decryptx ? Operational
PayConex ? Operational
PayConex Plus ? Operational
Bluefin Gateway ? Operational
QuickSwipe Mobile ? Operational
CardConex ? Operational
Certification/Integration/Test Platforms ? Operational
SaaSConex Operational
ShieldConex ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2021

No incidents reported today.

Oct 19, 2021

No incidents reported.

Oct 18, 2021
Completed - The scheduled maintenance has been completed.
Oct 18, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 22:00 EDT
Scheduled - Bluefin intends to carry out maintenance in its Tulsa Data Center on Sunday 10/17/2021 at 9:00pm CDT. All services using the Internet for connectivity will be routed to the Atlanta Data Center prior to beginning the maintenance.
Oct 14, 15:54 EDT
Oct 17, 2021
Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021
Completed - The scheduled maintenance has been completed.
Oct 14, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 07:01 EDT
Scheduled - Bluefin will be releasing a software update to the Production environment on 10/14/21 from 07:00 to 09:00 AM EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment prior to the Production release date. If you experience any issues please contact our support staff for assistance.

Want to see what’s new with ShieldConex?

Click this link to view the release notes

https://docs.google.com/document/d/1XcY2VgETviU-UZexz7JI4aepJC2PKssVHCVsd7al6Ps/edit?usp=sharing
Oct 12, 13:42 EDT
Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021
Completed - The scheduled maintenance has been completed.
Oct 11, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:02 EDT
Scheduled - Bluefin intends to carry out maintenance in its Tulsa Data Center on [Sunday 10/10/2021 at 9:00pm CDT. All services using the Internet for connectivity will be routed to the Atlanta Data Center prior to beginning the maintenance.
Oct 7, 11:03 EDT
Oct 10, 2021
Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021
Resolved - This incident has been resolved.
Oct 6, 09:08 EDT
Monitoring - A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and we thank you for your patience.
Oct 6, 08:06 EDT
Update - We are continuing to investigate this issue, thank you for your patience.
Oct 6, 07:44 EDT
Investigating - We have detected a possible sporadic service interruption for PayConex processing using Rapid Connect. It appears that the issue is only affecting a select group of clients. Our team of engineers is currently working with Rapid Connect to fully restore service as soon as possible. Please check back for further updates. We apologize for the inconvenience and we thank you for your patience.
Oct 6, 06:41 EDT