Resolved
This incident has been resolved.
Posted Apr 24, 2024 - 20:05 EDT
Monitoring
A fix for the issue has been implemened for the issues that were impacting service quality for some customers. We are now monitoring the resolution.
Posted Apr 24, 2024 - 17:18 EDT
Investigating
We are investigating reports of processing issues affecting merchants utilizing our Elavon processing interface. Our team of engineers is working with our contacts at Elavon to find a solution. Please check back for further updates. We apologize for the inconvenience and we thank you for your patience.
Posted Apr 24, 2024 - 15:58 EDT
This incident affected: PayConex.