ShieldConex Partial Outage

Incident Report for Bluefin Payment Security Systems Operational Status & Updates

Resolved

This incident has been resolved.

Posted Nov 01, 2025 - 07:07 EDT

Monitoring

Our team of engineers have implemented a fix for the partial outage with Shield Conex between 9:35 to 9:56 p.m. and we are monitoring the results. We apologize for the inconvenience and we thank you for your patience.

Posted Nov 01, 2025 - 00:33 EDT

Identified

We have detected a partial outage with Shield Conex between 9:35 to 9:56 p.m. with processing transactions. Our team of engineers are currently investigating the root cause of the problems and working to minimize impact. Please check back here for further updates. We apologize for the inconvenience and we thank you for your patience.

Posted Oct 31, 2025 - 23:23 EDT

This incident affected: ShieldConex.