Intermittent Interruption

Resolved

This incident has been resolved.
Posted Jan 21, 2026 - 14:04 EST

Monitoring

Cybersource, a third party provider has now mitigated the issue that has caused failed transactions and we are monitoring closely to ensure the issue is resolved.
Posted Jan 21, 2026 - 13:11 EST

Investigating

We have identified intermittent service disruptions through Cybersource, a third-party provider. Our engineering team is actively investigating the root cause and working to mitigate any impact. We will provide further updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Posted Jan 21, 2026 - 12:59 EST
This incident affected: Decryptx.