Bluefin Payment Security Systems Operational Status & Updates Status

All Systems Operational

About This Site

Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex Operational

PayConex Plus Operational

Bluefin Gateway Operational

QuickSwipe Mobile Operational

CardConex Operational

SaaSConex Operational

ShieldConex Operational

Decryptx Operational

Bluefin US Operational

Certification/Integration/Test Platforms Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

PayConex Software Release

Completed - The scheduled maintenance has been completed.
Apr 16, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:00 EDT

Scheduled - Bluefin will be releasing a software update to the Production PayConex environment on Tuesday 04/16/2024 from 07:00 am to 12:00 pm EST.

The software release to Production is not anticipated to impact service availability.

This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date.

If you experience any issues, please get in touch with our support staff for assistance.

Want to see what's new in PayConex?

Checkout the link to our release notes: PayConex - 04.16.2024
Apr 9, 15:27 EDT

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

Decryptx Software Release

Completed - The scheduled maintenance has been completed.
Apr 9, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 07:00 EDT

Scheduled - Bluefin will be releasing a software update to the Production Decryptx environment on Tuesday 04/09/24 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update will be deployed in our Certification environment on Thursday 04/04/24. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in Decryptx?

Click the link below

https://developers.bluefin.com/decryptx/changelog/decryptx-v55-040924
Apr 2, 16:38 EDT

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

Processing issue

Resolved - Everything looks to be back up and running
Thank you for your Patience
Apr 6, 08:19 EDT

Update - Bluefin has identified the issue and awaiting confirmation of resolution from affected parties
Thank you for your patience
Apr 6, 07:25 EDT

Identified - Bluefin has identified the issue and awaiting confirmation of resolution from affected parties
Thank you for your patience
Apr 6, 06:23 EDT

Update - We continue to investigate a possible root cause of the issue.
Thank you for your patience.
Apr 6, 05:58 EDT

Update - We continue to investigate a possible root cause of the issue.
Thank you for your patience.
Apr 6, 04:53 EDT

Update - We continue to investigate a possible root cause of the issue.
Thank you for your patience.
Apr 6, 04:01 EDT

Update - We continue to investigate a possible root cause of the issue.
Thank you for your patience.
Apr 6, 02:56 EDT

Update - We continue to investigate a possible root cause of the issue.
Thank you for your patience.
Apr 6, 01:54 EDT

Update - We continue to investigate a possible root cause of the issue.
Thank you for your patience.
Apr 6, 01:00 EDT

Update - We continue to investigate a possible root cause of the issue.
Thank you for your patience.
Apr 6, 00:24 EDT

Update - We continue to investigate a possible root cause of the issue.
Thank you for your patience.
Apr 5, 23:39 EDT

Update - We are continuing to look into the possible root cause of the problem.
Thank you for your patience.
Apr 5, 22:56 EDT

Update - We are continuing to investigate the issue.
Thank you for your patience.
Apr 5, 22:07 EDT

Update - We are continuing to investigate the issue.
Thank you for your patience.
Apr 5, 21:16 EDT

Update - Hi, we are continuing to further investigate this issue.
Thank you.
Apr 5, 19:57 EDT

Investigating - We have multiple reports of clients receiving a Comm error, Our team is working on identifying and resolving the issue as quickly as possible. Please see this status page for the most up to date information regarding this, to get updates quickly please subscribe to updates in the top right corner of this web page.
Apr 5, 18:59 EDT

Apr 5, 2024