Resolved
This incident has been resolved.
Posted Oct 19, 2020 - 16:36 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 19, 2020 - 15:12 EDT
Investigating
We are investigating reports of processing issues at a third-party processor affecting only a select group of merchants utilizing the Bluefin Gateway. Our team of engineers is working with our contacts at the third-party processor to find a solution. We apologize for the inconvenience and we thank you for your patience.
Posted Oct 19, 2020 - 15:04 EDT
This incident affected: Bluefin Gateway.