Bluefin Payment Security Systems Operational Status & Updates Status

Sporadic Interruption

Incident Report for Bluefin Payment Security Systems Operational Status & Updates

Resolved

This incident has been resolved.

Posted Oct 06, 2021 - 09:08 EDT

Monitoring

A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and we thank you for your patience.

Posted Oct 06, 2021 - 08:06 EDT

Update

We are continuing to investigate this issue, thank you for your patience.

Posted Oct 06, 2021 - 07:44 EDT

Investigating

We have detected a possible sporadic service interruption for PayConex processing using Rapid Connect. It appears that the issue is only affecting a select group of clients. Our team of engineers is currently working with Rapid Connect to fully restore service as soon as possible. Please check back for further updates. We apologize for the inconvenience and we thank you for your patience.

Posted Oct 06, 2021 - 06:41 EDT

This incident affected: PayConex.