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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex ? Operational
PayConex Plus ? Operational
Bluefin Gateway ? Operational
QuickSwipe Mobile ? Operational
CardConex ? Operational
SaaSConex Operational
ShieldConex ? Operational
Decryptx ? Operational
Bluefin US Operational
Certification/Integration/Test Platforms ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ShieldConex Software Release May 20, 2025 07:00-11:00 EDT

Update - Bluefin will be releasing a software update to the Production ShieldConex environment on Tuesday, May 20th, 2025 from 07:00 am to 11:00 am EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in ShieldConex?

Click the link below

https://developers.bluefin.com/shieldconex/changelog/shieldconex-v1183
May 14, 2025 - 11:48 EDT
Update - Bluefin will be releasing a software update to the Production ShieldConex environment on Thursday, May 15th, 2025 from 07:00 am to 11:00 am EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in ShieldConex?

Click the link below

https://developers.bluefin.com/shieldconex/changelog/shieldconex-v1183
May 12, 2025 - 16:17 EDT
Scheduled - Bluefin will be releasing a software update to the Production ShieldConex environment on Tuesday, May 13th, 2025 from 07:00 am to 11:00 am EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in ShieldConex?

Click the link below

https://developers.bluefin.com/shieldconex/changelog/shieldconex-v1183
May 06, 2025 - 11:18 EDT
May 18, 2025

No incidents reported today.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
intermittent Interruption
Resolved - This incident has been resolved.
May 14, 13:26 EDT
Monitoring - We have identified intermittent service disruptions through a third-party provider. Our engineering team is actively investigating the root cause and working to mitigate any impact. We will provide further updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
May 14, 12:51 EDT
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

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