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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex Operational
PayConex Plus Operational
Bluefin Gateway Operational
QuickSwipe Mobile Operational
CardConex Operational
SaaSConex Operational
ShieldConex Operational
Decryptx Operational
Bluefin US Operational
Certification/Integration/Test Platforms Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Atlanta Data Center Maintenance Jan 18, 2026 22:00 - Jan 19, 2026 03:00 EST

Bluefin intends to carry out maintenance in its Atlanta Data Center on Sunday 18 January 2026 at 10:00pm EST. All services using the Internet for connectivity will be routed to the Tulsa Data Center prior to beginning the maintenance.
Posted on Jan 13, 2026 - 16:32 EST
Jan 15, 2026

No incidents reported today.

Jan 14, 2026

No incidents reported.

Jan 13, 2026
Decryptx Software Release
Completed - The scheduled maintenance has been completed.
Jan 13, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 07:00 EST
Scheduled - Bluefin will be releasing a software update to the Production Decryptx environment on Tuesday 01//13/26 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.
Jan 6, 15:55 EST
Jan 12, 2026
Atlanta Data Center Maintenance
Completed - The scheduled maintenance has been completed.
Jan 12, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 22:00 EST
Scheduled - Bluefin intends to carry out maintenance in its Atlanta Data Center on Sunday 11 January 2026 at 10:00pm EST. All services using the Internet for connectivity will be routed to the Tulsa Data Center prior to beginning the maintenance.
Jan 5, 15:06 EST
Jan 11, 2026
Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026
ShieldConex Software Release
Completed - The scheduled maintenance has been completed.
Jan 6, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 07:00 EST
Scheduled - Bluefin will be releasing a software update to the Production ShieldConex environment on Tuesday 1/6/2026 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in ShieldConex?

Click the link below

https://developers.bluefin.com/shieldconex/changelog/shieldconex-v120-11132025
Nov 6, 16:45 EST
Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

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