Bluefin Payment Security Systems Operational Status & Updates Status

All Systems Operational

About This Site

Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex Operational

PayConex Plus Operational

Bluefin Gateway Operational

QuickSwipe Mobile Operational

CardConex Operational

SaaSConex Operational

ShieldConex Operational

Decryptx Operational

Bluefin US Operational

Certification/Integration/Test Platforms Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Decryptx Software Release Oct `21`, `2025` `07:00`-`12:00` EDT

Update - Please note that the Decryptx Software release has been rescheduled for Tuesday 10/21/25 from 07:00 am to 12:00 pm EST.
Oct 16, 2025 - 06:52 EDT

Scheduled - Bluefin will be releasing a software update to the Production Decryptx environment on Thursday 10/16/25 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in Decryptx?

Click the link below

https://developers.bluefin.com/decryptx/changelog/decryptx-v630-10142025
Oct 09, 2025 - 13:04 EDT

Scheduled Maintenance Notice – PayConex Platform Oct `24`, `2025` `06:00`-`11:00` EDT

Please be advised that Bluefin will be performing scheduled maintenance on the PayConex system on Friday, 24 October 2025, from 6:00 AM to 11:00 AM EDT.

Please note that during this maintenance period the PayConex website and payment processing will not be impacted and will continue to function normally.

Thank you for your understanding and continued support.
Posted on Oct 16, 2025 - 09:41 EDT

Past Incidents

Oct 17, 2025

No incidents reported today.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

Phone System

Resolved - Update - All Systems Operational
Oct 15, 18:58 EDT

Update - Update - The service provider's technical team is still continuing to restore full functionality. We will provide further updates as we receive them.
Oct 15, 16:00 EDT

Update - Update - The service provider's technical team is continuing to restore full functionality. We will provide further updates as we receive them.
Oct 15, 15:04 EDT

Update - Update - The incident management team continues to investigate the issue as a top priority.
Oct 15, 14:19 EDT

Investigating - We want to inform you that our phone system provider is currently experiencing a service disruption affecting both inbound and outbound calling.

In the meantime, you can still reach us via email:
- Technical Support: techsupport@bluefin.com
- Customer Service: service@bluefin.com

We understand the inconvenience this may cause and sincerely appreciate your patience and understanding while the issue is being resolved.
Oct 15, 13:10 EDT

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

Scheduled Maintenance Notice – PayConex Platform

Completed - The scheduled maintenance has been completed.
Oct 9, 10:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 06:00 EDT

Scheduled - Please be advised that Bluefin will be performing scheduled maintenance on the PayConex system on Thursday, 9 October 2025, from 06:00 AM to 10:00 AM EDT.

Please note that during this maintenance period the PayConex website and payment processing will not be impacted and will continue to function normally.

Thank you for your understanding and continued support.
Oct 2, 10:09 EDT

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

All Systems Operational

About This Site

Scheduled Maintenance

Decryptx Software Release Oct 21, 2025 07:00-12:00 EDT

Scheduled Maintenance Notice – PayConex Platform Oct 24, 2025 06:00-11:00 EDT

Past Incidents

Decryptx Software Release Oct `21`, `2025` `07:00`-`12:00` EDT

Scheduled Maintenance Notice – PayConex Platform Oct `24`, `2025` `06:00`-`11:00` EDT