Investigating - We are aware of a third party service provide experiencing issues affecting customers on the west coast. We will provide further updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Apr 02, 2025 - 16:05 EDT

About This Site

Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex ? Partial Outage
PayConex Plus ? Operational
Bluefin Gateway ? Operational
QuickSwipe Mobile ? Operational
CardConex ? Operational
SaaSConex Operational
ShieldConex ? Operational
Decryptx ? Operational
Bluefin US Operational
Certification/Integration/Test Platforms ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Decryptx Software Release Apr 3, 2025 07:00-12:00 EDT

Bluefin will be releasing a software update to the Production Decryptx environment on Thursday 04/03/25 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

Want to view what's new in Decryptx?

Click the link below
https://developers.bluefin.com/decryptx/changelog/decryptx-v600-04032025

Posted on Mar 27, 2025 - 15:25 EDT

PayConex Software Release Apr 8, 2025 07:00-11:00 EDT

Bluefin will be releasing a software update to the Production PayConex environment on Tuesday 04/08/2025 from 07:00 am to 12:00 pm EST.

The software release to is not anticipated to impact service availability.

This software update is currently being deployed in our certification environment. We encourage our partners to perform acceptance testing against this software update in our certification environment before the Production release date.

If you experience any issues, please get in touch with our support staff for assistance.

Want to see what's new in PayConex?

Checkout the link to our release notes: PayConex - 04.08.2025

Posted on Mar 28, 2025 - 11:51 EDT
Apr 2, 2025

Unresolved incident: intermittent Interruption.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Completed - The scheduled maintenance has been completed.
Mar 24, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 22:00 EDT
Scheduled - Bluefin intends to carry out maintenance in its Tulsa Data Center on Sunday 23 March 2025 at 110:00pm EDT (9:00pm CDT). All services using the Internet for connectivity will be routed to the Atlanta Data Center prior to beginning the maintenance.
Mar 20, 11:37 EDT
Mar 23, 2025
Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.