Bluefin Payment Security Systems Operational Status & Updates Status

All Systems Operational

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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex Operational

PayConex Plus Operational

Bluefin Gateway Operational

QuickSwipe Mobile Operational

CardConex Operational

SaaSConex Operational

ShieldConex Operational

Decryptx Operational

Bluefin US Operational

Certification/Integration/Test Platforms Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

PayConex Software Release Oct 30, 2024 07:00-12:00 EDT

Bluefin will be releasing a software update to the Production PayConex environment on Wednesday 10/30/2024 from 07:00 am to 12:00 pm EST.

The software release to Production is not anticipated to impact service availability.

This software update is currently being deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date.

If you experience any issues, please get in touch with our support staff for assistance.

Want to see what's new in PayConex?

Checkout the link to our release notes: PayConex - 10.30.2024
Posted on Oct 23, 2024 - 15:29 EDT

Decryptx Software Release Oct 31, 2024 07:00-12:00 EDT

Bluefin will be releasing a software update to the Production Decryptx environment on Thursday 10/31/24 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.
Posted on Oct 24, 2024 - 16:14 EDT

Past Incidents

Oct 28, 2024

Atlanta Data Center Maintenance

Completed - The scheduled maintenance has been completed.
Oct 28, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 22:00 EDT

Scheduled - Bluefin intends to carry out maintenance in its Atlanta Data Center on Sunday 27 October 2024 at 10:00pm EDT. All services using the Internet for connectivity will be routed to the Tulsa Data Center prior to beginning the maintenance.
Oct 24, 17:51 EDT

Oct 27, 2024

Atlanta Data Center Maintenance

Completed - The scheduled maintenance has been completed.
Oct 27, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 22:00 EDT

Scheduled - Bluefin intends to carry out maintenance in its Atlanta Data Center on Saturday 26 October 2024 at 10:00pm EDT. All services using the Internet for connectivity will be routed to the Tulsa Data Center prior to beginning the maintenance.
Oct 24, 17:48 EDT

Oct 26, 2024

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

PayConex Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 17, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 07:00 EDT

Scheduled - Bluefin will be conducting scheduled maintenance in the Production PayConex environment on Thursday, October 17, 2024, from 7:00 AM to 12:00 PM EST.

We do not anticipate any impact on service availability during this maintenance.

Should you experience any issues during this time, please contact our customer service and support staff for assistance at service@bluefin.com.
Oct 4, 09:37 EDT

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

Tulsa Data Center Maintenance

Completed - The scheduled maintenance has been completed.
Oct 14, 01:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 22:00 EDT

Scheduled - Bluefin intends to carry out maintenance in its Tulsa Data Center on Sunday 13 October 2024 at 9:00pm CDT. . All services using the Internet for connectivity will be routed to the Atlanta Data Center prior to beginning the maintenance.
Oct 11, 11:56 EDT