Bluefin Payment Security Systems Operational Status & Updates Status

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Keep up-to-date with Bluefin's system updates for operational and product status. Stay informed of any incidents or alerts affecting payment processing now.

PayConex Operational

PayConex Plus Operational

Bluefin Gateway Operational

QuickSwipe Mobile Operational

CardConex Operational

SaaSConex Operational

ShieldConex Operational

Decryptx Operational

Bluefin US Operational

Certification/Integration/Test Platforms Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Decryptx Software Release Dec 4, 2024 07:00-12:00 EST

Bluefin will be releasing a software update to the Production Decryptx environment on Wednesday 12/4/24 from 07:00 am to 12:00 pm EST. The software release to Production is not anticipated to impact service availability. This software update is currently deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date. If you experience any issues, please get in touch with our support staff for assistance.

What's new in Decryptx?

Enhanced EMV Support for IDTECH Devices

We've improved support for EMV-enabled IDTECH devices by refining the output of the track2 field in the response, ensuring more accurate and reliable data handling.
Posted on Nov 19, 2024 - 10:50 EST

Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

PayConex Software Release

Completed - The scheduled maintenance has been completed.
Nov 19, 12:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 07:00 EST

Update - Apologies for the error in our previous notification. The link to the November release notes was incorrect.

Please find the corrected link here: PayConex - 11.19.2024

Thank you for your understanding.
Nov 12, 14:05 EST

Update - We will be undergoing scheduled maintenance during this time.
Nov 12, 13:47 EST

Scheduled - Bluefin will be releasing a software update to the Production PayConex environment on Tuesday 11/19/2024 from 07:00 am to 12:00 pm EST.

The software release to Production is not anticipated to impact service availability.

This software update is being deployed in our Certification environment. We encourage our partners to perform acceptance testing against this software update in our Certification environment before the Production release date.

If you experience any issues, please get in touch with our support staff for assistance.

Want to see what's new in PayConex?

Checkout the link to our release notes: PayConex - 11.19.2024
Nov 12, 13:34 EST

Nov 18, 2024

No incidents reported.

Nov 17, 2024

PayConex Application Maintenance

Completed - The scheduled maintenance has been completed.
Nov 17, 08:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 04:00 EST

Scheduled - Bluefin has scheduled maintenance for its PayConex application on Saturday and Sunday, November 16 and 17, 2024, from 4:00 AM to 8:00 AM CST. During this period, no impact to payment processing is expected.
Nov 14, 17:01 EST

Nov 16, 2024

PayConex Maintenance

Completed - The scheduled maintenance has been completed.
Nov 16, 08:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 04:00 EST

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.